The WCG FAQ section presents answers to many of your most common questions. If you have a question not answered on this page, please feel free to email us at firstname.lastname@example.org. We will respond to you ASAP.
What are the benefits of WCG?
Do I have to join a club, or pay a fee, to submit cards?No. Simply follow the submission instructions, which will tell you exactly how to send in your cards.
Does WCG grade Oversized or Oddball Sized cards?YES, WCG has specialized holders that can fit almost any size cards. We have an exclusive 8x10 holder coming soon so we will be able to grade cards of any size.
Does WCG grade Minor League Cards?Please see our section on items accepted.
Does WCG grade Autographed Cards?Please see our section on items accepted.
Does WCG accept Bulk Submissions?YES, WCG does accept bulk submissions. The minimum size of the lot must be 20 of the same card for the bulk service price. Our turnaround time for bulk submissions is the fastest in the business.
How do I Pack and Ship my cards to send to WCG for Grading?Please see our section on submission.
Does WCG keep a record of the cards graded?YES, for security and verification purposes, WCG keeps every serial number of each card ever graded on record. You can easily e-mail us with a WCG serial number to verify its authenticity.
How can I confirm that WCG has received my cards?You have three choices on how to send your cards in: U.S. Registered Mail; UPS or FEDEX. We highly recommend that you ship cards to us with some sort of tracking number or delivery confirmation which most of our shipping choices already include. When the cards are delivered, you will know that we received them.
How do I contact WCG?Please refer to the Contact Us section of this website.
Are Turnaround Times guaranteed?YES! We guarantee our turnaround times. We guarantee that we will ship your cards out within the specified time that you have chosen. This means is that you can be assured that your cards will be shipped to you by the latest day of the price level you chose.
Who will be doing the grading?Only WCG Grading Service Certified Graders are allowed to grade cards. Each grader must pass a certification training program based upon some of the hobby's finest sources in grading, tampering detection and counterfeit prevention.
Do the grading costs include shipping?Grading costs do not include shipping to and from our facility. However, we are the only company in the industry to have a LOW flat-rate return shipping fee. If you are fed up with the difficult to understand shipping charts and expensive fees charged by other companies, then now is the time to use WCG.
What kind of holder does WCG use?The WCG Grading holder is the finest in the industry today. Our holders filter out much of the UV-A radiation that damages trading cards by causing photochemical changes, brittle cardboard, fading, and color shifts. WCG holders are all made of optical grade plastics, which are guaranteed to be free of impurities. Our holders are tamper-proof with security marks hidden throughout. After we have ultrasonically welded the holder together, it is nearly impossible to open it without causing obvious damage. Click here for a look at our holder.
Are WCG holders Stackable?Yes, our WCG state-of the-art, sturdy holder is the #1 stackable holder in the industry. You will be able to store and display your cards with greater stability and less space.
What type of grading scale does WCG use?WCG uses an easy-to-understand 1 to 10-point grading scale, with descending increments of one-half point (for example 10, 9.5, 9, 8.5, etc.). The simplest and most accurate scale in the industry. WCG Services will provide collectors with the finest, most thorough, consistent and accurate grading efforts available today. Click here to view our grading scale.
What is the Vintage Division?We are the ONLY grading service in the industry to have a separate grading division for your new and vintage cards.
Click here to learn more about our Vintage Division.